September 2004

Glorya N; San Pablo CA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Carol W; Louisville KY

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


pete g; cranberry twp. PA

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Joshua S; Mobile AL

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Cuesight is one of the easier sites to order from, and their customer service is great. Every time I order something, I get it promptly, or if there is a problem with shipping, Cuesight contacts me and gets it straighted out. Thank you for you help!


Becki N; Erie CO

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Good
  • Comments: I received my order sooner than I was expecting. The only thing wrong was I ordered a Pool Ball Key Chain and Scuffer, 8-all; but what I received was a 9-ball. (My order number was 22668.) But before I could call you and try to exchange it, my two very excited boys had already opened it and started using it. This one,m the 9-ball is adorable too so I guess I am really not that upset about receiving the wrong ball key chain scuffer. Thanks for having all the products I needed as a beginner pool table owner. Your prices are very fair and reasonable and I will definately shop at your site again. Sincerely, Becki Nichols


wendy c; chesapeake VA

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Good


Daniel L

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: OK
  • Customer Service Rating: OK
  • Comments: I was shopping using an e-mail advertisement that they sent to me. The ad stated that if you spend over $100 you would receive free shipping. I was charged$14. for shipping and had to call the company to get the amount credited.


Karen O; Virgina Beach VA

Overall: OK
  • Price Rating: OK
  • Shipping Options Rating: Bad
  • Delivery Rating: OK
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Bad
  • Comments: Ordered two cues totalling over $500. Both cues were not properly aligned and one came with the wrong tip. Contacted customer service and sent them a prepaid overnight envelope to ship the replacements. I had to follow up with phone calls to ensure I had the replacements in time.