January 2006

Conrad H; Chatsworth CA

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Excellent
  • Delivery Rating: OK
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: OK
  • Comments: This is more of a FedX issue. The Ball-Star cleaning machine had a minor dent in the side. This does not affect its operation, but is a sign that the unit should have been packed more cushy (by the manufacturer) to withstand FedXs abuse.


DONNA A; ST. CHARLES MO

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Carmen M; Brooklyn NY

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Carol E; Punta Gorda FL

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Truman P; Fayetteville AR

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


paula s; florissant MO

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


harold s; centralia KS

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Barbara K; Mineral Bluff GA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Mary E; Bartlesville OK

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Jennifer B; Sunnyvale CA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Donald P; Red Oak IA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Jim R; Ste. Genevieve MO

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Diane F; Taneytown MD

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Randy H; Crustal Springs MS

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Stephen S; Cowen WV

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


lachriss b; wynne AR

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Lisa M; Grafton IL

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Nick M; Cambridge MA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: CueSight had a very easy site to navigate. Everything was clear and understandable with plenty of information. Shipping was incredibly fast and I was sent an email with fedex shipping confirmation so I could track progress. All in all...great vendor.


Rick L; Bensalem PA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Delivered as promised when promised with an e-mail prior to delivery that included a tracking number.


Carol H; Lindenwold NJ

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: easily beat out the competitions prices. Fast service. Very impressive!!!


Evan H; Spring Valley MN

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Fast service and the best Ive seen in years. It is just an inexpensive bottle for bottle poop that our employee intro9duced me to, but it was easy, quick and reasonable


Chris P; North Beach MD

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: good deal


teresa k; easley SC

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: great i was very pleased


J. Michael Hager

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Great little company


Ronald B; Louisville TN

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Great pricing and great service. If I need any pool supplies I will go back. Thanks agin for the grest service.


christine o; wallkill NY

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Great product selection and great prices.


Paul D; Gardner MA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Great selection, good price


Debbie G; Anderson CA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: I am a very satisfied customer. Thank you.


James A; Elk Grove CA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: I called before my purchase to make sure of both the color and the size was right. Customer service answered all my questions immediately and with a smile in their voice. I look forward to again doing business with them.


James A; Needville TX

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: I was pleased with the fast delivery and the price of the product was good! The ease and confidentiality was right on. I was offered a 10% discount on my first purchase but was not able to get the discount on my first purchase. Because my purchase was fairly small it didnt make much difference on the total price. I fully intend to do business with CueSight Pool Cues and Billiards Table Supplies in the future because I think their prices are very reasonable and their prompt service and delivery was very good.


Lynne P; Cherokee Village AR

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Never expected to find exactly what I needed as a gift online. Service was excellent and Im sure our Son will like this part of his birthday present. It was something he wanted but didnt get around to looking for.


Katia C; Baltimore MD

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: price equal to other vendors. same day shipping before time alloted on web site. vendor provided email confirmation of tracking immeditatly. product was properly packaged for shipping. reliable vendor. just what you expect from online shipping.


Dennis K; Salisbury MD

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: smooth transaction, no hiccups.


Steve D; Taylorville IL

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: twice you guys have come through. Yall are batting a thousand. Keep up the good work. Thnx. Steve Dancer


Jon D; Ellettsville IN

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Very Friendly service. Ordered on a wednesday late afternoon and called them to check on shipping. They had all the right answers. Great doing buisiness with ya !!!!


mary a; leavenworth KS

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Not
  • Rated
  • Comments: Arrived in excellent shape and on time Thank You


Shane W; Roswell GA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Very fast response and shipping. Highly Recommended.


PATRICK O; VANCOUVER WA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Excellent


Kari S; Atascadero CA

Overall: Excellent
  • Price Rating: Excellent
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Not
  • Rated
  • Comments: I have ordered things from them before....I have ALWAYS been happy with everything! : )


William B; Owen WI

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Don B; Turlock CA

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: The Cue stick is great, but for the price, you would think you would get a case to go with it, over all....I like it...


James R; arden hills MN

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Kyle V; West Frankfort IL

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Timothy D; Slidell LA

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Sheri B; Genoa WV

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Exactly what i ordered. fast service would recommend to anyone


james r; palm coast FL

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: Nice place to shop and will do so in the future. J.R.


Robert K; Bloomington IL

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Good


Mike H; Saratoga Springs NY

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Good
  • Comments: no problems


SUE L; FORT JONES CA

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Not
  • Rated


Stanley S; North Chicago IL

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Not
  • Rated
  • Comments: Im quit pleased with the products Ive purchased and the fast delivery.


Stanley S; North Chicago IL

Overall: Excellent
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Good
  • Comments: I Was very pleased with the items I purchased. The delivery was fast too. Ive told several friends about how satisfied I am with my items I bought.


Pam M; Robert LA

Overall: Excellent
  • Price Rating: OK
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: its was ok could have been cheaper prices


Richard S; Lexington SC

Overall: Excellent
  • Price Rating: OK
  • Shipping Options Rating: OK
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: It was a pleasure shopping with cuesight. they customer service rep Sarah was the best i have spoken with. when i need an answer she got it for me. When i did not receive the correct tape the first time i ordered, the correct tape was overnighted to me at no costs. the merchandise was everything i wanted it to be. i will be ordering several other items from this company.


Thomas D; La Vergne TN

Overall: Good
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Good


Kimberly C; Chicora PA

Overall: Good
  • Price Rating: Excellent
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Not
  • Rated


Emily S; Collins IA

Overall: Good
  • Price Rating: Excellent
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Excellent


Charles T; Bedford Park IL

Overall: Good
  • Price Rating: Excellent
  • Shipping Options Rating: Not
  • Rated
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent
  • Comments: I was referred by a friend and would gladly do the same for others.


William P; Tallahassee FL

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Excellent
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Bad
  • Customer Service Rating: OK
  • Comments: The product/price/shipping was completely satisfactory. The issue is with the web site. I could not get more than 1 item into the shopping cart even though I tried to do so multiple times. In the end I had to make two separate orders. To the Merchants credit, they did combind the orders when shipped.


Mary B; Lisbon IA

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Excellent


Mary J; Show Low AZ

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Not
  • Rated


Adrienne S; Drexel Hill PA

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Bad
  • Customer Service Rating: Good
  • Comments: Thought I would be receiving a jump cue but got a regular stick. Probably my mistake? However, they were really good about letting me send it back and didnt give me a hard time about it. Delivery was very fast.


Regina S; Fayetteville AR

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Good
  • Comments: Product just as promised. Delivered within timeframe.


Donald G; Johnstown PA

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Good


Chris M; Shirley NY

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Good


Harold M; Maryland Heights MO

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Good
  • Comments: I found what I needed, the price was right, and delivery was good. Will shop there again soon.


KENNETH H; THREE RIVERS MI

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: OK
  • Ease Of Purchase Rating: OK
  • Customer Service Rating: Good


Vince B; Chicago Ridge IL

Overall: Good
  • Price Rating: Good
  • Shipping Options Rating: OK
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Good


Chantal S; Springtown TX

Overall: Good
  • Price Rating: OK
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: Good


David M; Centerville OH

Overall: Good
  • Price Rating: OK
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Good
  • Comments: Good selection, fast service. Prices are similar to local brick and mortar retailer.


Sharri F; Toronto KS

Overall: OK
  • Price Rating: Good
  • Shipping Options Rating: Good
  • Delivery Rating: Excellent
  • Ease Of Purchase Rating: Excellent
  • Customer Service Rating: OK
  • Comments: The only complaint I had was the color I got was not at all like the color sample online. The name also misrepresented the color. It was electric blue, but it more of a aquamarine, not blue - not green. I figured it was too much trouble to return it so I didnt try. The funny thing is, a friend of mine did the exact same thing, ordered electric blue believeing it was a bright blue. Maybe they just need to change the name, if they cant get a better color representation online.


Joseph D; morristown NJ

Overall: OK
  • Price Rating: OK
  • Shipping Options Rating: Good
  • Delivery Rating: Good
  • Ease Of Purchase Rating: Good
  • Customer Service Rating: Good